As soon as you place your order you will receive an order confirmation e-mail from us. If you do not receive this email within 24 hours, please:
- Check your spam folder.
- If it’s not there – let us know you haven’t received the email via firstname.lastname@example.org. We can check your email address to confirm it is correct in our system.
- This email means that we have received your order in our system and charged your PayPal account or credit card for the purchase.
Orders will be processed and shipped within 3 business days.
- Free shipping is offered on all our products except on free items which have a shipping charge of $9.99uds.
- All of our products will be shipped from our different warehouses located in Beijing.
Please be aware of the following:
- Your order might take from 20 to 60 days to be delivered, this depends on the speed of the local customs clearance and local postal services in your country.
- If you ordered more than one item, you might receive a separate package for each item, as not all our products are located in the same warehouse.
- For international shipping, tracking numbers will be available by request, once the package has arrived in the country of destination.
The Coffee and The Arts IS NOT responsible for:
- Any local or national fee(s) required for delivery in the destination country.
- Failure to retrieve the package(s) from local customs or local post office in the destination country, from part of the costumer.
Email us to email@example.com of firstname.lastname@example.org