Shipping and Delivery

Order Confirmation:

As soon as you place your order you will receive an order confirmation e-mail from us. If you do not receive this email within 24 hours, please:

  • Check your spam folder.
  • If it’s not there – let us know you haven’t received the email via info@thecoffetheearts.com. We can check your email address to confirm it is correct in our system.
  • This email means that we have received your order in our system and charged your PayPal account or credit card for the purchase.

Shipping:

Orders will be processed and shipped within 3 business days.

  • Free shipping is offered on all our products except on free items which have a shipping charge of $9.99uds.
  • All of our products will be shipped from our different warehouses located in Beijing.

Delivery:

Please be aware of the following:

  • Your order might take from 20 to 60 days to be delivered, this depends on the speed of the local customs clearance and local postal services in your country.
  • If you ordered more than one item, you might receive a separate package for each item, as not all our products are located in the same warehouse.
  • For international shipping, tracking numbers will be available by request, once the package has arrived in the country of destination.

The Coffee and The Arts IS NOT responsible for:

  • Any local or national fee(s) required for delivery in the destination country.
  • Failure to retrieve the package(s) from local customs or local post office in the destination country, from part of the costumer.

More questions:

Email us to thecoffeeandthearts@gmail.com of info@thecoffetheearts.com